E9300A POWER SENSOR

For questions, comments, and discussions about the TEGAM Thermocouple Thermometer family of products, including Questions regarding temperature applications

Moderators: rsteiner, rsteiner

Post Reply
alhudar
Posts: 1
Joined: Sun Apr 26, 2020 8:41 am
Real Name: Abdul Rahman

E9300A POWER SENSOR

Post by alhudar »

The sensor was calibrated by PS-CAL software (Version 4.4.0.37376). Everything went smooth until the end when uploading the new Cal factors to the sensor. PS-CAL asked me to Recycle the power to the Power Meter while uploading process but when the power meter switched on The sensor was giving us ERRROR "" -310" System error; Sensor EEPROM Linearity data not found or unreadable "" The message error was shown by the power meter.
During uploading the new cal factors I did not do the Linearity check point because I did not do the linearity test for the sensor. Also I can zero the sensor but I ca not calibrate it with the power meter. Also, I uploaded the old data but still the same error is displayed.
Power meter used: E4418B
Power sensor cable used: 11730A/E9288A

gtolentino
Posts: 10
Joined: Thu Dec 18, 2014 11:43 am
Real Name: Gregory S. Tolentino

Re: E9300A POWER SENSOR

Post by gtolentino »

Hello alhudar,

We've reached out to you over email several times over the past two weeks, but it appears that they have not been getting to you. I will reach out again today, to all of your email addresses that I have on file. If you do not receive that email, please email me at gtolentino@tegam.com so that we can work on this issue.

Thanks,
Greg

Post Reply